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I am continually receiving the following message when trying to sanitize documents in Adobe Acrobat Pro DC: "The document could not be sanitized because of errors during the sanitzation process." Why is this message constantly appearing for every document I am trying to sanitize?
Moved from Using the Community (which is about the forums) to the correct forum... Mod
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What is the solution to this issue? It seems to happen on large pdf documents (200 to 300+ pages). Thanks.
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Same
We have 800+ documents that regularly need to be sanitized.
What is the feedback o this issue please?
Has anyone had anything back?
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I don't know if this helps, but I found that the overlapping content is what was causing the error for me. I applied the "do not remove overlapping content while sanitizing document" setting under preferences, categories, document, hidden information section and the error went away for me.
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@Philip30493135cten you could change the file permissions. Open the document and check for any restrictions that might prevent modifications. Remove or adjust these restrictions if possible.
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