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Error to use an digital certificate A3

New Here ,
Jan 14, 2025 Jan 14, 2025

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When I almost finishing the processo to sign a pdf digital document with a A3 valid certificate, the follow message appears: "Invalid ASN1 tag value". The error code is 2148086027". Could someone help me?

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Security digital signatures and esignatures

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Adobe Employee ,
Jan 30, 2025 Jan 30, 2025

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Hello,

 

I hope you're doing well, and we apologize for the delayed response and the trouble.

Please ensure you have the latest version of Acrobat installed on the machine: 24.005.2039x Planned update, Jan 23, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check.
For more information, see this: https://adobe.ly/4jBsixS.

 

Also, please trey the solution from this article and let us know how it goes: https://adobe.ly/4hBIugH

 

Thanks,

Anand Sri.

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