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Error: update your browser

Explorer ,
Sep 11, 2024 Sep 11, 2024

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Hello,

I have an Older Model of Acrobat Pro and it will Not Allow me to Use my Activation Code. I have an Adobe Acrobat Pro install but it is not working due to what I think was the EOL of Flash.

 

I am not 100% sure but I get this when I try to sign in:

 

Acrobat_Old_file.png

 

Please send guidance.

 

 

TOPICS
Crash or freeze , General troubleshooting , How to

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Adobe Employee ,
Sep 12, 2024 Sep 12, 2024

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Hi silver2row,

 

Thank you for reaching out.

 

You may refer to the information in the following help document and try the troubleshooting steps suggested: https://helpx.adobe.com/x-productkb/global/update-operating-system-and-browser.html

 

Let us know if that helps.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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Explorer ,
Sep 14, 2024 Sep 14, 2024

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Hello and Thank You,

 

The registry keys download seems to not have a known-good company for the download. Is it still safe to download that regkey update?

 

Seth

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Explorer ,
Sep 14, 2024 Sep 14, 2024

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The registry keys download did not work. I tested it anyway without a specified publisher.

 

Seth

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