Error when signing a PDF document with several signatures. "The document could not be saved.(26)"

New Here ,
Jun 15, 2022 Jun 15, 2022

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Hello! I'm getting an error when trying to sign a pdf document with several different signatures. I'm quite pressured for time so I'm trying to resolve this as quickly as possible, due to my thesis exam relying on it...

 

These are the messages I get after signing (the last) signature on the document.

HermanVstster_0-1655302249762.png

Followed by

HermanVstster_1-1655302260605.png



Does anyone have a solution for this?

Thank you.

TOPICS
Comment review and collaborate PDF , Create PDFs , Edit and convert PDFs , PDF forms , Standards and accessibility

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New Here ,
Jun 15, 2022 Jun 15, 2022

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I solved it by switching from my MacBook to my PC with Microsoft, the problem still remains on my Mac however..

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Adobe Employee ,
Jun 16, 2022 Jun 16, 2022

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Hi,

Apologies for the inconvenience.

Can you please help with the following details

  1. A version of Acrobat/Reader you are facing the issue on in Mac?
  2. Mac OS version on which you are facing the issue?
  3. What kind of Digital Id are you using (Self Signed / Windows-based / Card Based)?
  4. Has the issue started happening after any recent update?

 

Can you please try signing in Mac after Diasbaling CryptoComply via going to Preferences -> Security -> Uncheck "Use Safe Logic CryptoComply"

 

Thanks

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