Error while using SAP - PDF! t-code to make pdf file

Community Beginner ,
Apr 19, 2022 Apr 19, 2022

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Faulting application name: Acrobat.exe, version: 22.1.20117.0, time stamp: 0x624e8510
Faulting module name: Acrobat.dll, version: 22.1.20117.0, time stamp: 0x624e850c
Exception code: 0xc0000005
Fault offset: 0x0000000000185a6c
Faulting process id: 0x3294
Faulting application start time: 0x01d853e15494215b
Faulting application path: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.dll
Report Id: 88cd388f-6db2-4812-8797-3d039406afd0
Faulting package full name:
Faulting package-relative application ID:

 

In SAP to print and save as PDF format as per below.

b23782304d82s_0-1650429986832.png

 

After clicking on Save or Print option.

b23782304d82s_2-1650430178551.png

 

I getting below screen

b23782304d82s_3-1650430209523.png

 

 

 

 

TOPICS
Crash or freeze , Create PDFs , PDF forms , Print and prepress , Standards and accessibility

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correct answers 1 Correct answer

Community Beginner , Jul 04, 2022 Jul 04, 2022

Dear Amal,

That problem is solved automatically with windows update, It may be any fix in windows update.

Thanks,

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Adobe Employee ,
Apr 20, 2022 Apr 20, 2022

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Hi there

 

Hope you are doing well and sorry for the trouble.

 

Is this an issue with a particular PDF file or with all the PDF? Please try with a different PDF file and check.

 

Also, is it the issue only on SAP or otherwise as well?

 

Please try to repair the installation of Adobe Acrobat from the help menu (Win) Only. Go to Help > repair installation and reboot the computer once.

 

You may also try to create a new test user profile with full admin rights in Win and try using the application there and check.

 

Regards

Amal

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Community Beginner ,
Jul 04, 2022 Jul 04, 2022

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Dear Amal,

That problem is solved automatically with windows update, It may be any fix in windows update.

Thanks,

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