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Hi, I'm trying to use Acrobat in Creative Cloud on Windows 10 (ver. 21H2 19044.1766).
I previously used Acrobat reader until one day ago, and it has no error.
However, after installing Acrobat DC in Creative Cloud, many errors made me crazy.
1. Double-click error
When I use Acrobat Reader DC, it works fine.
.pdf files are opened well when I'm double-clicking.
However, double-click opening doesn't work after installing Acrobat Pro DC through Creative Cloud.
I already did/checked
1) set default programs,
3) DC version,
4) check registry,
5) protected mode,
6) PDF thumbnails preview,
7) file error,
but none of them works for me.
In addition, "right click-open with Adobe Acrobat DC" and "right click-program-Adobe Acrobat DC" don't work, too.
The only two ways to open the pdf file with Adobe Acrobat DC are that
1) "right click-Edit with Adobe Acrobat" or "right click-Combine files in Acrobat..." and
2) Open Acrobat Pro DC and open files.
If Acrobat Pro DC is opened, double-click opening works fine.
2. Internal error occurred
This error also occurred after installing Acrobat Pro DC.
If I click the "Add sticky note" or "Highlight text" button, it pops up the error message "An internal error occurred."
AND that message pops up again infinitely even though I click the OK button.
The only thing I can do is open the task manager and shut down the Adobe Acrobat DC.
"Drag and add highlights" works fine.
I attached the capture.
PLEASE PLEASE let me know how to resolve these issues.
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