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I'm creating a base image for a pdf form in InDesign, then saving it as a 1200 x 628 px jpeg file (72 ppi). I then open it in Acrobat and set up form fields and an image placeholder for a headshot, so that my client can add their headshot and edit the fields to add their name and a brief bit of text. The intention is that my client will be able to then save that completed form as a jpeg that can be used to post on social media.
When trying to export it as a jpeg image, she gets an error message saying "The image is too wide to output. Please crop it or reduce resolution and try again."
I am using a Mac, and my client is using a PC and says she has Acrobat DC. Any thoughts on what could be the issue? Thanks in advance. –N.
As error message says, "The image is too wide to output. Please crop it or reduce resolution and try again" seems this must be causing issue with a specific PDF which has a pdf page with the large content.
Please checkout the similar discussions where similar issue has been addressed and resolved and see if that works for you.
Let us know how it goes.
Thanks, Amal. I'm not finding any solutions for my situation in those links, but I appreciate your efforts.
It may have to do with settings (of which I've tried just about every variation, in InDesign and in Acrobat), but I suspect there are differences in the versions of Acrobat, as well as platforms (Mac vs. PC) that everyone is using, that may be the root cause. Also, I think we have all been forced into using tools such as Acrobat, MS Word and Powerpoint for purposes they were never intended to serve. Creating a pdf form, so an end user can create social media posts, is, I think, an example of that.
All of that said, I am open to trying other ideas, if anyone has other thoughts.
I cannot reproduce this issue with Acrobat Pro DC on Windows, event when importing large images ( > 4 Mb).
You should ask you client to send you one of the image she used, just to be sure that it's not a 150 Mb CMYK Tiff, or worse…
Thanks for trying, JR!