Esta característica no se incluye en su licencia actual Acrobat.

[XAVIER27740016bznv]

A pesar de tener una licencia nos aparece este mensaje en cada opción que queremos usar. Como editar o crear PDF.

Es una versión 2015 con licencia, y nos dejó de funcionar de un día para el otro.

A pesar de haber desinstalado, ejecutado el Cleaner y vuelto a instalar, sigue sin funcionar.

[MeenakshiNegi]

Hi XAVIER27740016bznv,

Thank you for reaching out.

As mentioned above, you have Acrobat 2015. Would like to inform you that Acrobat 2015 is an old and unsupported version. For more information, please refer to the following help page: https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-2015-reader-2015.html.

Please ensure that you have installed the correct version. If the installer is available, remove the application and reboot the machine once.

Then try to reinstall the Acrobat 2015 version.

Thanks,

Meenakshi

[XAVIER27740016bznv]

Hi,

Thanks for your answer.

We did those steps, but it did not work.

Do you know if there is a special process to install for a Terminal Server scenario?

Thanks a lot,

BR

Xavi