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Exclusão de Caixa de Seleção

New Here ,
Oct 04, 2023 Oct 04, 2023

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Prezados,

Não consigo excluir essa caixa do meu PDF, Consigo editar tudo menos excluir.

Veja a figura:

 

Dear,

I can't delete this box from my PDF, I can edit everything except delete.

See a picture

 

Jockey32714567goy3_0-1696440146122.png

 

 

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Community Expert ,
Oct 05, 2023 Oct 05, 2023

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Where is that checkbox?

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Oct 05, 2023 Oct 05, 2023

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Hi @Jockey32714567goy3 

 

++ Adding to the discussion

 

Have you created this PDF form or have you got it from a different user?

 

Please share the PDF file in question so that we can check it on our end.

 

Also, make sure you have the recent version 23.06.20320 installed. Go to Help > Check for updates and reboot the computer once.

 

Let us know how it goes.

 

~Amal

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New Here ,
Oct 10, 2023 Oct 10, 2023

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Hello,

This PDF was from another user.
The version is 23.06.20320.

Attached is the PDF.

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Adobe Employee ,
Oct 13, 2023 Oct 13, 2023

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Hi there

 

Thanks for sharing the PDF file, i checked the file at my end and was able to select and deselect the check box.

 

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...

You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

If it still doesn't work, please remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html , reboot the computer once and reinstall the application using the direct link
https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

 

Let us know how it goes.

 

Regards
Amal

 

 

 

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