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Hello, my Acrobat DC Pro keep getting error occurred after force update to your latest version Continuous 22.001.20169, it keeps pop-up internal error occurred when I try to access menubar item, the recent files and all icons in all tools panel are gone.
Is there any method to solve it or can i roll back to last stable update?
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Hi Kaxir!
Sorry about the trouble caused.
Please remove the application and running the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
Reboot the machine and reinstall the latest version from the following help page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.
Check if that resolves the issues.
If the issue persists, we may need more information.
Let us know how it goes.
Thanks,
Meenakshi
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This is happening to me too. I keep getting the pop-up. Cannot use Adobe desktop app. I've re-installed several times. I used the cleaner tool. I followed the process you listed above. It's still happening.
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A temporary solution for me is to install 32bit version of Acrobat and it works now.