export PDF to JPEG is strange

[pierret18811376]

Hello,

This is the screenshot of my PDF (acrobat pro main window)(coming from a scan made with acrobat pro) :

Now, if I export this PDF to JPEG, if I open this JPEG file I have this result :

You can see that the result in JPEG is not good.

Have you a solution in order to keep best quality in a JPEG export ?

[pierret18811376]

Here are my settings for the export  to JPEG (acrobat pro) :

[try67]

Don't use a lossy format if you don't want the quality to suffer. Try PNG, instead of JPEG.

[Subrato Namata]

Thanks @pierret18811376 for reporting. Could you please answer a few queries,

1. Have you started observing this issue lately and if all files have similar degraded output post conversion?

2. Have you tried with PNG as well?

3. Acrobat version and OS version

4. Can you try with Mac and if the issue is there as well?

Regards,

Subrato

[pierret18811376]

Hi @Subrato Namata 

My OS version is : Windows 11 23H2   /   My acrobat version is : 24.003.20112

I have not acrobat pro on mac, so I can only do the test on Windows 11.

I have noticed the problem on Windows 11 with all my PDF. 

The test I have made is :

1) if I scan with acrobat pro WITHOUT OCR (ie : in "image" mode) : no problem of quality if I convert to JPEG and PNG (I see here that PNG is better than JPEG).

2) But, if I scan with acrobat pro WITH OCR (ie : "text and image editable") : problem of quality if I convert to JPEG and also in PNG (the PNG does not increase the quality : same problem as in JPEG).

So the problem seems to be only with PDF OCR files made by acrobat pro.