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Extract option Grayed out

lisab76191045
New Here ,
Sep 13, 2018 Sep 13, 2018

I always use Adobe and I have never had this issue. Now i am not being able to extract on certain documents that are password protected, I enter correct password. Why is this grayed out on my computer but not my co- workers?

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Allta Media Community Expert
Community Expert ,
Sep 19, 2018 Sep 19, 2018
LATEST

Did you by chance launch Reader instead of Acrobat?

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