Failed printing PDF documents after update to macOS Catalina

[janes_p]

Acrobat DC fails to print PDF documents after update to macOS Catalina, but appears to work otherwise (as far as testing was possible).

The printer queue reports "'Opening raster file' failed". Printer is a Brother MFC-9970CDW. Printing works from other applications (test page, Word, ...). PDF documents can be printed from other applications, such as PDFelement.

Tried without success: Reboot, printer removal and re-installation, print system reset, Acrobat DC uninstallation and re-installation.

[Amal.]

Hi Eulanda,

We are sorry for the delay in response.

Please try the steps suggested in the help page https://helpx.adobe.com/in/acrobat/kb/print-mixed-page-sizes-acrobat.html#main_Mac_OS and see if that works for you.

Hope this information will help

Regards

Amal