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Faulty document view

Explorer ,
Jan 05, 2023 Jan 05, 2023

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The 'workbase basics' advice on acrobat says: "The menu bar and the toolbar are visible at the top of the work area."  They are not on mine and don not look anything like the picture.  There is limited info at the top of the document and a minimal toolbar on then right hand side.  I have tried both repairing and uninstalling and reinstalling but that makes no difference.  I am running Acrobat 64-bit 22.003.20282 on Windows 11.  How can I get back to the old view which I know and love please?

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Create PDFs , General troubleshooting , How to

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correct answers 2 Correct answers

Explorer , Jan 05, 2023 Jan 05, 2023

Thanks Amal.

I have just uploaded Acrobat within my current sub to a new PC so had no idea there was a new version.
You will see I have supplied a screenshot in response to Eric's request.  As you can see there is no View tab to use - hence my problem
Francis

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Community Expert , Jan 05, 2023 Jan 05, 2023

Switch to the old version:

Amal_0-1661253905077.png

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Community Expert ,
Jan 05, 2023 Jan 05, 2023

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Hi,

Can you share a screenshot of your view?

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Explorer ,
Jan 05, 2023 Jan 05, 2023

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Thanks Eric - as attached
Francis

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Adobe Employee ,
Jan 05, 2023 Jan 05, 2023

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Hi @francisc75144729 

 

Hope you are doing well.

 

++ Adding to the discssion.

 

Are you referring to the new, modern user interace for Acrobat and Reader? If yes,  Users can switch between the old and new UI by choosing View > Enable|Disable New Acrobat (Mac) or Hamburger menu > Enable|Disable New Acrobat (Windows)

 

For more information, please go through the help page https://www.adobe.com/devnet-docs/acrobatetk/tools/Preferences_by_version/Windows/07_12_2022.html

 

Let us know if you are referring to something else.

 

Regards

Amal

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Explorer ,
Jan 05, 2023 Jan 05, 2023

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Thanks Amal.

I have just uploaded Acrobat within my current sub to a new PC so had no idea there was a new version.
You will see I have supplied a screenshot in response to Eric's request.  As you can see there is no View tab to use - hence my problem
Francis

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Community Expert ,
Jan 05, 2023 Jan 05, 2023

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Switch to the old version:

Amal_0-1661253905077.png

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Explorer ,
Jan 05, 2023 Jan 05, 2023

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Many thanks - all sorted now

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Adobe Employee ,
Jan 06, 2023 Jan 06, 2023

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Hi @francisc75144729 

 

We are glad to hear that all is sorted out now.

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

 

Regards

Amal

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LEGEND ,
Jan 06, 2023 Jan 06, 2023

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