Faulty document view

[francisc75144729]

The 'workbase basics' advice on acrobat says: "The menu bar and the toolbar are visible at the top of the work area."  They are not on mine and don not look anything like the picture.  There is limited info at the top of the document and a minimal toolbar on then right hand side.  I have tried both repairing and uninstalling and reinstalling but that makes no difference.  I am running Acrobat 64-bit 22.003.20282 on Windows 11.  How can I get back to the old view which I know and love please?

[Eric Dumas]

Hi,

Can you share a screenshot of your view?

[francisc75144729]

Thanks Eric - as attached
Francis

[Amal.]

Hi @francisc75144729 

Hope you are doing well.

++ Adding to the discssion.

Are you referring to the new, modern user interace for Acrobat and Reader? If yes,  Users can switch between the old and new UI by choosing View > Enable|Disable New Acrobat (Mac) or Hamburger menu > Enable|Disable New Acrobat (Windows)

For more information, please go through the help page https://www.adobe.com/devnet-docs/acrobatetk/tools/Preferences_by_version/Windows/07_12_2022.html

Let us know if you are referring to something else.

Regards

Amal

[francisc75144729 · Accepted solution]

Thanks Amal.

I have just uploaded Acrobat within my current sub to a new PC so had no idea there was a new version.
You will see I have supplied a screenshot in response to Eric's request.  As you can see there is no View tab to use - hence my problem
Francis

[Bernd Alheit · Accepted solution]

Switch to the old version:

 

[francisc75144729]

Many thanks - all sorted now

[Amal.]

Hi @francisc75144729 

We are glad to hear that all is sorted out now.

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

Regards

Amal

[Test Screen Name]

Apparently, we are all supposed to know what a hamburger menu is (three horizontal lines), even though this is mainly a convention on mobiles...