Copy link to clipboard
Copied
Hi All,
Have a user who when opening PDFs instead of opening the file directly into adobe
it takes to File explorer like screen within adobe a preview screen where they then have to clock open document to access the and use tools
What ive done
repaired adobe
ran updates on adobe
reinstalled adobe via creative cloud (uninstall -> restart -> re download)
image attached
looks like a feature is there a way to turn this off? just need to get it back so that when doubleclicking the pdf completely opens the document
Copy link to clipboard
Copied
What is your PDF version? What is your OS and version?
Copy link to clipboard
Copied
Hi im not at the machine now but since i redownloaded from creative cloud it should be the latest version
Windows 10 vers21h2
Copy link to clipboard
Copied
Thanks @Zain01 for reaching out to us.
This type of view is displayed when we try to open portfolio pdf's. View will be different in case of non portfolio files.
We are able to reproduce this issue at our end with portfolio files only.
So, please try once with non portfolio pdf and with portfolio pdf and observe if the view is different for you or not.
Please check once at your end and revert.