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Filebox appears on icon and cannot open

New Here ,
Jul 02, 2024 Jul 02, 2024

I'm using Windows 10 - most of my adobe files have a filebox icon on them and I cannot open the files. See attached image. Some of the files are fine. I have been trying to resolve this for over a year. Any suggestions?

Thank you for any help!Adobe Files Screenprint.pngexpand imageScreenshot 2024-07-02 113805.pngexpand image

 

 

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1 ACCEPTED SOLUTION
Community Expert ,
Jul 02, 2024 Jul 02, 2024
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Community Expert ,
Jul 02, 2024 Jul 02, 2024

Do you use OneDrive?

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New Here ,
Jul 02, 2024 Jul 02, 2024

Yes, I use One Drive.

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New Here ,
Jul 02, 2024 Jul 02, 2024

Yes I do use One Drive

 

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Community Expert ,
Jul 02, 2024 Jul 02, 2024
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New Here ,
Apr 22, 2025 Apr 22, 2025
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I'm not sure if this will be applicable to anyone but me.  When I reinstalled windows 11, there was a notification when I opened onedrive that my permissions had been changed.  I went and right clicked on the onedrive in the file explorer and unclicked the read only box.  I can now open my files, where as before all my files had the brown box in front of the file and I could not open any of them.

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