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Fill & Sign doesn't support Thai language

New Here ,
Jun 26, 2021 Jun 26, 2021

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This fill and sign function was normal before the Feb 2021 upgrade but now, I can't type any Thai Unicode using the Fill and sign function. However, the English language seems to be normal. When I typed in Thai, nothing appears at the cursor. Right now I'm using 'Add Text' under the 'Edit PDF' menu which is interchangeable but takes forever to load if using a low-resourced pc.

Is there any solution that I could try? 

I'm trying to contact Adobe support but has no luck. 

TOPICS
Edit and convert PDFs, PDF forms, Standards and accessibility

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Adobe Employee ,
Jun 29, 2021 Jun 29, 2021

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Hi Khanita,

 

Thank you for reaching out and sorry for the delay in response.

 

As you have mentioned above, Thai Unicode is not working using the Fill & Sign tool.

Could you please confirm if it was working fine before? If yes, please share the Acrobat and OS versions you are currently using on the machine.

 

Thanks,

Meenakshi

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New Here ,
Jun 29, 2021 Jun 29, 2021

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Yes, it was working fine before. 

I use Adobe Acrobat Pro DC latest version. 
And I use Nac OS Big Sur 11.4

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