• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
8

Fill & sign options are greyed out

New Here ,
Oct 09, 2023 Oct 09, 2023

Copy link to clipboard

Copied

Hi after the upgrade the fill and sign options for adding text, cross and checks, dots etc are greyed out

how to activate these options please?

Susan32816309hidn_0-1696900636902.png

 

TOPICS
Edit and convert PDFs , How to

Views

219

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 13, 2024 Feb 13, 2024

Copy link to clipboard

Copied

LATEST

Hi there

 

Hope you are doing well and sorry for the delayed response.

 

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.20470 installed. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.
 
Please try to reset the Acrobat preferences as described here https://adobe.ly/49t5oDz
 
If it still doesn't work, please remove the application using the Acrobat cleaner tool https://adobe.ly/3HUrZg5, reboot the computer and reinstall the application using the direct link https://adobe.ly/48gsThD;

 

Let us know how it goes

 

~Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines