fill and sign --> sign yourself

[Luciano_Capanna3201]

Hi everyone, for a while now in the "fill and sign" section, from the "sign yourself" menu I can no longer delete one of the two signatures present.

If I click on the gray dot nothing happens.

Has anyone had the same problem?

I'm attaching an image.

Thanks

Luciano

[creative explorer]

@Luciano_Capanna3201 ohhh, I wonder if this is a caused by a glitch in the software or a corrupted signature file. Try restarting Acrobat to see if that clears the issue. If not, you can try clearing the application's cache and temporary files. Sometimes, old data can interfere with the program's functions. If the problem persists, you may need to reset your Acrobat preferences to their default settings. This can often resolve strange behaviors caused by customized settings. Be aware that this will reset all your personalized settings in Acrobat, so you may need to reconfigure some options afterwards.

If none of these solutions work, you could try creating a new signature and deleting the old ones, or as a last resort, reinstalling the latest Acrobat.

[S. S]

Hi @Luciano_Capanna3201,

Hope you are doing well. 

In case you are still looking for a solution, here are my comments.

Agreeing to creative_explorer, this does seem like an issue with corrupted signature files. 

If the signatures are not removable from Acrobat, you can try doing so manually from explorer. They can be found here:

%appdata%\Adobe\Acrobat\DC\Security\acrobat_fss_signature_initials

%appdata%\Adobe\Acrobat\DC\Security\acrobat_fss_signature_initialsi

%appdata%\Adobe\Acrobat\DC\Security\acrobat_fss_signature_initialsk

But, before doing so, please update the app to the latest version (2025.001.20467) and check if the issue is resolved for you.

Hope this helps.

Regards,
Souvik.