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fill and sign saved signature gone

Community Beginner ,
Jul 01, 2023 Jul 01, 2023

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I use Adobe Acrobat. I typically just click the signature pen to get my saved signatures, but one day, they were gone. I verified I was signed in. It was just gone. I ended up making a snipping tool png copy from one of my other signed documents and used that as my signature. Then, next time I needed to sign, my original signature reappeared.  Now it is gone again.  This is a real hassel. It is extremely difficult to create a signature that looks real.  Why are my saved signatures disappearing?

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General troubleshooting , Security digital signatures and esignatures

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Community Expert ,
Jul 04, 2023 Jul 04, 2023

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What happens when you click again on your signatures?

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Aug 29, 2023 Aug 29, 2023

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My signatures are simply not there.  I get only two options, signature and initials.  I may have only one saved signing for each.  When they disappear, there is simply a blank box for me to create a new signature or initals.

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Advisor ,
Jul 04, 2023 Jul 04, 2023

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See attached document on how to access the settings for Acrobat Pro.  In Personal Preferences - My Signature you see what Adobe has stored for you.  You can make changes there and will prevail in your adobe account.

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Community Beginner ,
Aug 29, 2023 Aug 29, 2023

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I do not have Acrobat Pro.

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Advisor ,
Sep 12, 2023 Sep 12, 2023

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What program are you using?  Was it sent to you for signature?

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Community Beginner ,
Oct 22, 2023 Oct 22, 2023

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LATEST

Adobe Acrobat Reader ver. 2023.006.20360 64-bit

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