Fill and sign weird font

[johnn3057357]

Hello, 

I am using Adobe Acrobat Reader DC version 2021.005.20048 and I dont know how but in Fill and Sign I have really weird font, I am not aware that I was installing some font or changing something, I did only update Windows and Update Adobre Reader to newer version and this is what it looks like:

It is possible to change it? OR how can I change it? A was tryting to find solution on internet and I did find only: Go to Content Edit but I dont see that option.

can you help me please?

[Meenakshi Negi]

Hi John!

Thank you for reporting this and sorry for the trouble.

Please try once to reinstall the application. Remove the application using the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html) and reboot the machine.

Then re-install the application from this link: https://get.adobe.com/reader/enterprise/. 

Let us know if the issue persists.

Thanks,

Meenakshi

[sangrover]

Hi,

Requesting you to please share ProcMon logs (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html). Go to this link and search for "Process Monitor Tool (ZIP, 56.5 KB)". Download the tool and follow the user instructions listed below.

Once you have performed the workflow, please share the log file (.pml) with us.

Regards,
Sandeep Grover

[Meenakshi Negi]

Hi All,

Thank you for your patience and sorry for the inconvenience caused.

We have released an optional update for Acrobat and Reader DC (version 21.005.20054) that addresses this issue.

Please update the application to the latest version from this link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjunehotfix2... 

Let us know how it goes.

Thanks,

Meenakshi