fillable fields are not lining up correctly

[ChMey]

I have been using freefilefillableforms for my tax returns and the grid has always lined up but the are not lining up on any form now. I am using Windows 7 and the latest version of Acrobat Reader DC.

Did Adobe take away the ability to use these forms in the free software?

[try67]

No, nothing changed in that regard.

What do you mean by "not lined up", exactly? Can you share a screenshot, or the actual file?

[ChMey]

[try67]

Can you share a link to the file? Also, please post a full-window screenshot, so we could see what application you're using.

[ChMey]

I'm not quite sure how to do that.... It took me forever to get a screenshot of this and then find it.  I am working directly in the freefilefillableforms website on my account so I don't think you will be able to see anything. My Acrobat Reader information is: "C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe"

[try67]

To take a full-window screenshot all you have to do is press Alt+PrtScn and then paste the image directly into the reply text area here (Ctrl+V).

But if you're opening it in a browser window then it's very likely you're not using Reader.

You need to save the file locally and then open it in Reader directly.

[ChMey]

I've never had to do that - I fill it in directly in the website and save and even efile from there. Here is the screenshot

[try67]

Well, you do know, because the Firefox PDF plugin can't handle such files correctly.

[ChMey]

I've been doing my taxes using this same method for the past 10 years without any issues

[try67]

Don't know what to tell you, but maybe you were using a very old version of Firefox and it was updated recently, or something like that. Anyway, that's just the way it is now.

[try67]

I have to say it doesn't even look like it's a PDF file... Did you contact the website about this issue?