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Fillable Fields

New Here ,
Jul 28, 2021 Jul 28, 2021

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Hello,

We have an internal website that we use. This website hosts many fillable PDF forms. A few users when they click a link to the form it still retains old data. How do I keep it from retaining data after the page is closed?

 

We use adobe reader and MS Edge.

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General troubleshooting

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Adobe Employee ,
Jul 31, 2021 Jul 31, 2021

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Hello,

 

Sorry for the delay in response.

 

Coud you please elaborate on the issue you are experiencing? How the user are filling the PDF forms? Share the complete workflow.

By "retains old data", what exactly you are referring to? Are you referring that when user click on the fileds it shows up the suggestion to add information used before?

It would be helpful if you can share the screenshot for a better understanding.

 

Let us know if the issue is resolved.

 

Thanks,

Meenakshi

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New Here ,
Aug 02, 2021 Aug 02, 2021

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We have an internet site with a bunch of files. So for example lets say an employee goes to our site and click a link to a new membership fillable form. The form opens of in Edge which is PDF fillable. Some users have an issue when the open that form it has data from past uses. 

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Adobe Community Professional ,
Jul 31, 2021 Jul 31, 2021

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Does they open the form in Acrobat Reader or Edge?

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New Here ,
Aug 02, 2021 Aug 02, 2021

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Edge, I dont want the form to download each time they need ii.

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Adobe Community Professional ,
Aug 02, 2021 Aug 02, 2021

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Contact the support of Microsoft. Edge uses a own PDF viewer.

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