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Participant
June 2, 2023
Question

Fillable Form looks great in Acrobat Pro, totally wonky once uploaded

  • June 2, 2023
  • 1 reply
  • 852 views

Hi, I have a fillable form that looks perfect in Acrobat Pro (see screenshot below) and that I can send to other people who don't have pro, and they can fill it out just fine. But when I uploade it to our website, it is completely wonky (Form is here: https://www.spectrumvt.org/wp-content/uploads/2023/06/RC-Combined-Form-6.2.23.pdf). I'm also pasting a screenshot of this before - you can see the blue feilds are all over the place and you can't actually fill out the form. I've tried it in another browser and it works - I think the issue is the Acrobat extension in Chrome. Is there anything I can do about that? 

 

 

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1 reply

Participant
June 2, 2023

Adding more info: if I turn OFF the Adobe extension, the form looks perfect, so it's clearly the extension. But, other forms we have on the site look fine with the extension turned on. So is there a way to make this form work too? 

 

Ones that work with the extensiion on: https://www.spectrumvt.org/wp-content/uploads/2021/08/Compass-referral.pdf

https://www.spectrumvt.org/wp-content/uploads/2023/02/Spectrum-Housing-Referral-Form_Editable_2023-1.pdf

 

Thanks!

Thom Parker
Community Expert
Community Expert
June 5, 2023

There is no reason to use Reader Extensions anymore. This is an artifact of the past. 

 

It is entirely possible that depending on the type of extension, and the type of fields on the form that the Acrobat Web tools might choke. But this is pure speculation.  I'd suggest just stopping the use of Reader Extensions.

 

 

 

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often