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Fillable forms fields that have been filled with text, then the file is sent, are now blank.

Explorer ,
Nov 10, 2016 Nov 10, 2016

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Anyone else experience this?  I've made several forms on a PC with Acrobat Professional 10.  Then, when I open the PDF Form filled document on a Mac, fill in the form fields with content, save and close the file, and then send as an email, when the file is opened on either a Mac or PC the entered content is gone.  Any thoughts

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Community Expert ,
Nov 10, 2016 Nov 10, 2016

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What can you see when you mouse click in one of the filled form fields?

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Community Expert ,
Nov 11, 2016 Nov 11, 2016

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Yes, this is a known issue with Apple Preview. It basically corrupts any PDF form that you open with it.

The fix can be found here: Introducing the Practical:PDF Fix Form Utility | The Practical:PDF Blog

The solution is not to use Preview. Stick with Adobe software for best results.

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