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5

Fillable PDF issues

New Here ,
May 09, 2024 May 09, 2024

Created a fillable PDF in Acrobat (Edit Form) using Text Fields. The PDF is perfect on my end when I open it and type in the boxes, but my coworkers (the ones who need to use it) are having issues: font's inconsistent in sizes and color (randomly reverts to black instead of assigned blue in some boxes), alignments (assigned left/right/centered) are also randomly changing/inconsistent. I've double checked my fields (as I said, it looks perfect when I use it).

 

TRIED:

• saving it in various PDF formats

• read online to "click Close Form Editing" but can't find that option

• all Security settings are "Allowed"

• "Locked" Properties

 

PLEASE HELP 😞

TOPICS
Create PDFs , General troubleshooting , PDF forms
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Community Expert ,
May 09, 2024 May 09, 2024

Find out where (in what application) they're opening it. My guess is it's not Adobe Acrobat / Reader, but some third-party application, like inside a web browser, or using MS Reader or Apple Preview, all of which are buggy and could cause such issues to happen.

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New Here ,
May 09, 2024 May 09, 2024
LATEST

thank you, just had one coworker confirm they used Preview to fill it out. 🤦‍♂️ I didn't even think that was possible in that program. 

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