Hi @giuseppe_4119
We are sincerely sorry for the delayed response, and I appreciate your patience.
If I understand correctly, you are encountering issues with signing a specific form. Could you clarify a bit more about the exact issue you're having trouble with? For example:
- Are you unable to apply a digital signature?
- Is the form displaying errors or not allowing you to interact with certain fields?
- Are you using Adobe Acrobat or Adobe Reader, and is it the latest version?
Here are a few general troubleshooting steps you can try in the meantime:
-
Ensure the Form is Enabled for Digital Signing:
Verify that the form allows digital signatures. Some government or legal forms may have specific restrictions.
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Use the Latest Version of Acrobat:
Make sure you’re using the latest version of Adobe Acrobat or Reader. Updates often resolve compatibility issues.
-
Check for Compatibility with Government Forms:
If this is an official TAR form, confirm whether it requires a specific signing method or certification. Some forms require specific types of digital certificates.
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Test in Another Environment:
If you’re encountering persistent issues, try opening the form on another device or operating system to rule out system-specific problems.
If you provide more details, such as the exact error message or the steps you’re following, I’d be happy to help you further. I look forward to your reply!
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