Font changes when I create PDF from Word

[rubir47570777]

Hi,

When I create a PDF document from word, the font Times New Roman is getting changed to Times Roman.

Here I use the Acrobat Pro Dc for my conversion of word to PDF.

I found a similar blog Times New Roman in Word documents changes to TimesNewRomanPSMT in PDF documents (Create PDF)  explaining the problem.

Is there any solution to overcome this problem?

Can someone please help?

[Dov Isaacs]

More information please?

What platform are you running on - Windows or MacOS? What version of Word?

Also, it would be helpful for you to provide a screen shot of what happens when you open the PDF file in Acrobat and show the Document Properties' Font listing so we can see exactly what the font status is in terms of font referenced versus font used, embedding status, etc.

          - Dov

[Test Screen Name]

Actually, that's a pretty normal transformation, which tends to go away if you embed fonts. They are considered equivalent so Reader is likely to use Times New Roman in some variation to show PDF files which say to use Times Roman.

[kareng29572434]

I am having the exact same problem using my Mac. It changed my fonts to Times New Roman. So how do you embed fonts?

[try67 · Accepted solution]

In Word go to the Acrobat ribbon and click on Preferences. Select the Conversion Settings profile you want to use and then click on Advanced Settings. Switch to the Fonts section and tick "Embed all fonts" (if it's not ticked already). If you want, save the profile under a new name and then use it when converting your file to a PDF.

[kathleenm22044255]

What/where is the 'Acrobat' ribbon in Word 2016?

[melizabeth8]

Precisely. WHAT in heaven's name is the "Acrobat Ribbon" in Word. No one I know... knows. Please be more specific.

[Jennyvvv]

After a few hours I figured it out thanks to myself:

Mac Users:

Click on the Word tab.

Click on the Save option.

At the bottom check the Embed fonts in the file box.

Exit out and resave your word document as a pdf.

Unfortunately I do not know how to do it on a PC yet but once I figure it out I'll update.

[Alicia5C5D]

Super helpful--had no idea what the Adobe Ribbon was!

[JoniscoTetraPak]

I'm just adding one one step to the process..

Click on WORD tab
-> Click on PREFERENCES
Click on SAVE option

At the bottom check the Embed fonts in the file box.

Exit out and resave your word document as a pdf.

[brookecraig]

THANK YOU! That one step made a world of difference!

[Your Software Is Broken!]

God bless you all! Once again the Adobe experts are smug and unhelpful, but the community solves our issues once again! 

[Test Screen Name]

Google knows. The Acrobat ribbon (sometimes called the Acrobat tab) should appear for everyone licensing the right version of Acrobat Pro and having Word for Windows. Here is Microsoft's suggestions for making sure you can see it. https://support.office.com/en-gb/article/get-the-adobe-acrobat-tab-to-appear-b83cbba3-7bc1-4c75-b8dc...

This screen shot is from the article. Look at the RIGHT.

[anoukg35082779]

can you show us by a screenshot?

[Annemie85]

I do have hte Acrobat Ribbon, though the preference options in the acrobat ribbon don't provide any options. Also in acrobat itself you can choose to update preferences from to convert from word to pdf, but it does not allow changes there either. You can convert directly from word to pdf by using the save option in word, though that does not keep the hyperlinks in your doc. So still curious about how other people solved it... ( I am a mac user)

[Test Screen Name]

Mac ribbon has minimal functions, and often sends the files to the cloud for conversion. It's often said that the Windows Word is much more powerful for apps to add stuff. Don't know if that's the reason.

[Eleven]

Mac OS... go to Word > Preferences > Output and Sharing > Save

In Save go to the bottom and click on Embed fonts in file...

[jessleo5]

This isn't working for me. 😕 And same with the Adobe Ribbon Preferences button not having any options. (I have a Mac OS)

[5ece]

YES, THANK YOU! I knew I had done it before, but couldn't find where it was buried. This does the job.

[egraydesai]

For Mac OS users - when saving as a pdf select 'best for printing' rather than 'best for electronic distribution'

[nfc]

This works but it does not function for electronic distribution. This has two problems: (1) It will not embed URLs so that a user could click a link the way they can in the document in Word, and (2) the document loses compliance with disability requirements. For my job I need to produce pdfs that are legal in terms of disability law and maintain clickable URLs that users can connect to the web with. I would also like to retain the same fonts I am using as the Word conversion becomes unpredictable without maintaining the same fonts (it produces embedded blank pages, etc.) Is there no way to do this simple task?

[kmbAK]

Same issue. Very frustrating to have to choose between a print distribution PDF that cuts off logo files and kills hyperlinks and an electronic distribution PDF that keeps the logo and links whole, but changes all the fonts and formatting. The Embed Fonts solve that worked for others doesn't appear to make a difference on my end.

[default8grtdfwbujz7]

This is also the same for me. I have to either choose between relinking all my hyperlinks in adobe or changing the font in adobe and reformatting everything. Ridiculous

[mcmasterh41670554]

I'm having exactly the same issue. I'm hoping that there's been some update/change to fix this (working on a mac). Embedding the fonts doesn't solve this problem for me. When I save a word document as PDF, I can either choose the print option which keeps the fonts but strips any hyperlinks or 'best for web', which keeps the hyperlinks but changes one of the fonts we use (Univers). The Create and Share Adobe PDF option in word doesn't work at all - it thinks about converting for a long time, then comes back with an error message that there's been an internal server error.

[Melissa5F9F]

I am having a similar issue from Word to Adobe. The horizontal spacing of my characters is all wrong and very hard to read. There are spaces where their shouldn't be. It looks great in Word, but Adobe looks so unprofessional. Please help. I did ensure that I had the embed all fonts selection checked.