Font changes when I create PDF from Word

New Here ,
Mar 27, 2017 Mar 27, 2017

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Hi,

When I create a PDF document from word, the font Times New Roman is getting changed to Times Roman.

Here I use the Acrobat Pro Dc for my conversion of word to PDF.

I found a similar blog Times New Roman in Word documents changes to TimesNewRomanPSMT in PDF documents (Create PDF)  explaining the problem.

Is there any solution to overcome this problem?

Can someone please help?

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correct answers 1 Correct answer

Adobe Community Professional , Mar 21, 2018 Mar 21, 2018
In Word go to the Acrobat ribbon and click on Preferences. Select the Conversion Settings profile you want to use and then click on Advanced Settings. Switch to the Fonts section and tick "Embed all fonts" (if it's not ticked already). If you want, save the profile under a new name and then use it when converting your file to a PDF.

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Contributor ,
Sep 09, 2020 Sep 09, 2020

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This is a problem on your PC. I just tried it, Calibri correctly inserted itself. I will also point out that in both cases Calibri is emebedged, but in you case it is not applied. Strange.

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Sep 09, 2020 Sep 09, 2020

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OK. I downloaded both files.

 

I opened your Word document in the latest version of Microsoft Word on Windows and used the Save as Adobe PDF function (the same as you would get from the ribbon). The resultant PDF file had no problems whatsoever.

 

The PDF file you provided actually does have the Calibri font embedded and interestingly enough, using Acrobat Pro DC Preflight, there is nothing technically wrong with the PDF file, but obviously the PDF being created isn't the same as what we get. Looking “underneath the covers” it looks like a totally different means of PDF generation.

 

EXACTLY what version of Acrobat are you using? It appears to not be the latest update.

 

FURTHERMORE, what version of Microsoft Word are you using? You mentioned running Microsoft 2010. Hopefully you don't mean Office 2010? Although Microsoft official support for Office 2010 will end at the end of October 2020 in terms of security issues, there have been many bug fixes in Word in the 2013, 2016, and the 2019 versions of Office. Much of what is generated for PDF actually comes directly from EMF generated by Word and passed to Acrobat's PDFMaker. You may have stumbled on a bug in Office 2010.

 

Have you seen similar problems using other fonts?

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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New Here ,
Jun 11, 2021 Jun 11, 2021

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Hi Dov,

I've read through all your instructions so far and thank you for helping us.

My problem is exactly the same. I use Verlag font in Word 365 and macro to make cross referencing maroon color. I then convert the Word file to Adobe using 4 options:

1) Save a copy, choose pdf and online distribution. The cross reference to Figure 1 works. But Verlag font changes to Calibri. The macro doesn't run. See the file "test convert word to adobe.pdf"

2) Print as pdf. Verlag font keeps unchanged. But the cross reference to Figure 1 doesn't work. Neither does the macro. See the file "test convert word to adobe 2.pdf"

3) Print as Adobe pdf. The same as 2)

4) Go to Acrobat tab, create pdf. The same as 1)

Please find attached the Word file and two pdf for your consideration, and looking forward to your advice.

Thank you.

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New Here ,
Sep 16, 2020 Sep 16, 2020

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None of these options worked for me. I finally chose the "Print" option and then "Print as PDF" in the lower left hand corner and that did it. 

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New Here ,
Aug 20, 2021 Aug 20, 2021

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Same here! Thanks for posting this suggestion. Going through Print in order to see/save the PDF maintained both fonts and hyperlinks on my Mac. 

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Community Beginner ,
Aug 25, 2021 Aug 25, 2021

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This didnt work for me - I still get strange fonts in PDF. Any other suggestions?

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New Here ,
Aug 25, 2021 Aug 25, 2021

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Do you have font embedding turned on? You can do so in Preferences-->Save-->Embed fonts in the file

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Community Beginner ,
Aug 25, 2021 Aug 25, 2021

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I did try that thank you but it did not seem to make a difference.

I'm not sure what is going on, it used to work fine, I didnt change anything and suddenly the font in PDF looks completely different.

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New Here ,
Jul 28, 2021 Jul 28, 2021

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I had the same issue, and even when I ticked the box for to embed the font it kept happening. (not sure if it was because of my new Macbook Pro.   I then tried ticking "Best for Printing" and this seemed to keep the font the same!

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New Here ,
Aug 27, 2021 Aug 27, 2021

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Sir, i am experincing problem while converting ms access report as PDF font keeps on changing.

 

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Community Beginner ,
Nov 25, 2021 Nov 25, 2021

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This issue is not resolved!

I cant find where or how to embed fonts.

I tried every solution here and still have a problem.

I have no Acrobat Ribbon - I don't subscribe to Acrobat - I don't need it, but occasionally I need to save a word doc as a pdf.

It used to be easy to do this without any odd changing fonts. Was this made more difficult to try to force people to buy Acrobat? 

Are there any other ways to save a file in a format that does the same as Acrobat?

 

 

 

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LEGEND ,
Nov 25, 2021 Nov 25, 2021

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sharonie2, you seem to be complaining about Adobe's software when you aren't using any! Let's take your points.

- "I have no Acrobat Ribbon,  I don't subscribe to Acrobat". That makes sense.

- "occasionally I need to save a word doc as a pdf." That's fine. When you do this, you are using Microsoft Word and Microsoft's PDF Maker. No connection to Acrobat, no connection to Adobe. 

- "It used to be easy to do this without any odd changing fonts. " Perhaps Microsoft changed something.

"Was this made more difficult to try to force people to buy Acrobat? "  It's hard to imagine Microsoft would have done anything to force people to buy someone else's software.

 

It's clear though that if Word isn't doing what it should, you may be best served by posting in a Microsoft forum.

 

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Community Beginner ,
Nov 25, 2021 Nov 25, 2021

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Funny enough, I just did.

Word support suggest I get help from Adobe and now Adobe suggest I get support from Word.

Typical passing the buck!

 

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LEGEND ,
Nov 25, 2021 Nov 25, 2021

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To be clear, this isn't Adobe support. You can't talk to Adobe support because you aren't paying for an Adobe product.

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Community Beginner ,
Nov 25, 2021 Nov 25, 2021

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Thanks so much for your useful advice.

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