Font changing when converting to adobe PDF from Word - previous solutions not working

[Heidi34283202z8ic]

Hi all,

This is my first post in the Adobe community, thanks in advance for help.

I am creating a publication using the google font League Spartan (https://fonts.google.com/specimen/League+Spartan). When I convert the file from Word using the 'save as adobe pdf' function, the font changes to another weird approximation, which is not League Spartan. It also very occasionally saves as complete gobbledegook. I've added screenshots below. 'Word file' is the original file in word. 'Adobe 1' is one example of what happens and 'Adobe 2 is another example'.

I've googled extensively on this subject and can't find an answer. I found this previous discussion (https://community.adobe.com/t5/acrobat-discussions/font-changing-when-creating-pdf-from-word/m-p/896...) and have followed the suggested steps to click 'embed all fonts'. It's not working.

What I noticed that is interesting is that when I'm in the Adobe ribbon on Word, and hit 'preferences' 'advanced' then 'fonts', League Spartan is not in the list of fonts on the C Drive. However, it's definitely installed on my computer, it must be, because I can use it in MS Word.

Interestingly I found a pdf I made 6 months ago with League Spartan successfully converted, so clearly it was working when we first started using this font, but quite quickly after that (I suspect after an update) it stopped working and I have never successfully been able to make it work since. It's really important I can do it soon as this font is our brand font and I need to create some important publications. 

Thanks in advance.

[Abambo]

Try uninstalling the font and reinstalling.

[Heidi34283202z8ic]

Hello! Thank you for this suggestion. Unfortunately it is not working despite uninstalling and re-installing. My colleague is having the same issue on her system too. 

Thanks in advance for any other suggestions.

[Heidi34283202z8ic · Accepted solution]

Hi everyone, I just wanted to add my solution in case anyone else is having the same issue. This turned out to be a variable font issue. When I downloaded the font files, I had the option to just install the overall League Spartan font which is a variable font. PDF doesn't recognise variable fonts. I see that now when googling that this is a recognised issue, however because I hadn't heard the term 'variable font' I didn't know that was the problem. 

I instead opened the downloaded folder with the static fonts and clicked 'install' on each one separately (i.e. bold, regular, light etc) and now the fonts are converting beautifully. Phew!

[scottawoodward]

Hi there, I am having the *exact* same problem with the *exact* same League Spartan font on my Mac...

Like the OP, my business font is League Spartan. And like the OP,  for nearly two years I never had a problem making docs in Word or PowerPoint using this font and then "Saving as" a PDF doc (e.g. all League Spartan fonts were properly rendered in the PDF).

However, a few weeks ago, whenever I "Saved as" a PDF from Word or PowerPoint, my League Spartan fonts started appearing on the outputted PDF as a totally different font altogether. I changed nothing on my system or workflow.

Since then I've been trying (unsuccessfully) to fix this issue. I've tried:

- Uninstalling League Spartan from my Font Book

- Reinstalling League Spartan into my Mac Font Book using Static OTF files

- Reinstalling League Spartan into my Mac Font Book using Static TTF files

- Reinstalling League Spartan into my Mac Font Book using Variable TTF files

- Uninstalling League Spartan from my Adobe Cloud Fonts

- Reinstalling League Spartan into my Adobe Cloud Fonts using Static OTF files

- Reinstalling League Spartan into my Adobe Cloud Fonts using Static TTF files

- Reinstalling League Spartan into my Adobe Cloud Fonts using Variable TTF files

No matter what file type the fonts are or where the fonts are located, it doesn't make a difference. I am stumped (and frustrated). Any ideas at all would be super appreciated. Thank you.