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I hope you are doing well, and we're sorry for the trouble you had with the application.
Please restart the app, and if you are on a Windows machine, try resetting the application's preferences once. See this article for the steps: https://adobe.ly/4dpQfnA.
Restart the app and the machine and check. If the issue persists, please do a clean installation of the application using the Acrobat Cleaner tool: https://adobe.ly/3MZsM1N.
Restart the machine and install the Acrobat from here: https://adobe.ly/3MZZ78q.
From the above screenshot, it seems you are using Acrobat, so sign in using the Adobe ID (email) and start the license/subscription associated with the Adobe ID.
Let us know how it goes.
Thanks,
Anand Sri.
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The regedit fix worked
Issue resolved
Please mark as resolved as I can't find a way to do it
Thank you