Trying to Bates stamp some docs, but the only font option in the Bates window is "Symbol." Accordingly, it seems like the fonts aren't loading. No idea how to fix. Suggestions?
Does this issue present itself with any PDF file, or just one in particular? The more you can tell us, the better shot we have of troubleshooting.
I'd ensure I have the latest version of the program. If not, check for updates under the Help menu. If that does not do the trick, I'd run a Repair Installation from the Help menu.
Keep us posted!
I am having the same issue.
From your screenshot, it appears that you are using a Mac. Wondering if the original post was on Mac as well. I run Windows, and all system fonts load and are available for Bates, header, footer, etc.
Maybe post both OS version and Acrobat version numbers. We may have a commonality between you two.
Just checked today and this tool still is not working.
Adobe version = 2022.002.20191
OS version = 12.5.1
I tried that handy trick where you restart your computer and now everything is working correctly. 👍