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Fonts render as symbols

New Here ,
Oct 16, 2024 Oct 16, 2024

Trying to open a PDF and its all mainly in gibberish and I have tried the updater and its all up to date yet other staff here open document and its fin and i can open it in sharepoint online and its readable but not on standard Adobe Acrobat please fix it or give me a fix ASAP

 

This is a screenshot of what I see as it is a finance document which I dont want to share.

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General troubleshooting
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Adobe Employee ,
Oct 17, 2024 Oct 17, 2024
LATEST

Hi @douglas_8768,

 

Hope you are doing well. Sorry for your experience with Acrobat!

 

Would you mind sharing a sample file with me over a private message to test the issue? 

[To send a private message, click on my profile name followed by the blue "Send Message" button on the next page]

 

Along with the file, please let me know:

1. The app version number you are using;

2. The OS and its version.

 

Look forward to hearing from you.

 

-Souvik

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