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Form field font size settings do not work

Participant ,
Sep 10, 2024 Sep 10, 2024

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I've seen several posts about this, but I am doing everything described in them that I have seen with no change. A series of form fields set to number format and a 12 pt font size display in what appears to be the largest size available. It reduces size as you enter more numbers, so I think it is auto sizing even though that is clearly not the setting I have for them. This is in Acrobat Pro.

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correct answers 1 Correct answer

Participant , Sep 11, 2024 Sep 11, 2024

In the process of removing identifiable information from the PDF, I renamed the form fields in question. That apparently fixed the problem as the resizing is no longer happening. I cannot imagine how/why that would be the case, but it is.

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Community Expert ,
Sep 10, 2024 Sep 10, 2024

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If it is set to 12 pt font the font shouldn't be shrinking.  Can you share the form?

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Participant ,
Sep 10, 2024 Sep 10, 2024

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I cannot share it because it is someone else's copyrighted property. But I assure you it is set to 12 pt. 

DavidacrossAmerica_0-1726008927404.pngDavidacrossAmerica_1-1726008951252.png

 

 

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Community Expert ,
Sep 10, 2024 Sep 10, 2024

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Can you copy the field to another PDF, see it still does it, and upload the PDF?  Or take a screenshot of the field being filled out.

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Participant ,
Sep 11, 2024 Sep 11, 2024

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In the process of removing identifiable information from the PDF, I renamed the form fields in question. That apparently fixed the problem as the resizing is no longer happening. I cannot imagine how/why that would be the case, but it is.

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Adobe Employee ,
Sep 11, 2024 Sep 11, 2024

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Hi @DavidacrossAmerica I'm unable to reproduce the issue at my end. In what scenario, you landed into this is something I'm intererested in. Can you please share more, once you have reproducible steps with some other forms (which can be shared).

I'm assuming the issue got resolved (while renaming) for now with you and is not occuring any more.

 

Regards,

Subrato

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Participant ,
Sep 11, 2024 Sep 11, 2024

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I don't have time to spend on investigating this more since I have it working now. But briefly, I converted an existing PDF into a form. There were about 10 rows with fields to enter a number that was then totaled on the last row with a calculation. Renaming the 10 fields is what fixed the problem. 

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Community Expert ,
Sep 11, 2024 Sep 11, 2024

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Sometimes if fields names have special characters, or spaces at the end of the text, it can cause problems.  Was there anything like that in the original field names?

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Participant ,
Sep 12, 2024 Sep 12, 2024

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Only one, fill_10, which was automatically created when I converted the PDF to a form. But it remains in the form that is now working correctly.

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