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Form Fields Don't Always Tab Correctly

Explorer ,
May 25, 2021 May 25, 2021

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Using the newest version of Acrobat DC Pro, I've created form fields and have them in a particular order. They tab correctly and show in the Create Form list correctly. When I send the file is used by my client the fields don't tab the same.

 

Is there anything, in particular, that could cause this problem?

 

Thanks,

 

Peter

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correct answers 1 Correct answer

Adobe Community Professional , May 26, 2021 May 26, 2021
"Fast Web View" has nothing to do with the tab order. You should know that there are two pitfalls in Acrobat Pro that can change the tab order without warning you: Prepare form: Preferences:

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Adobe Community Professional ,
May 25, 2021 May 25, 2021

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May be that the client doesn't use Adobe Acrobat or Acrobat Reader.

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Explorer ,
May 25, 2021 May 25, 2021

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They are

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Adobe Community Professional ,
May 25, 2021 May 25, 2021

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It seems like the tabbing order that you've customized for that document only stays with it  based on your Acrobat program defaulted settings.

 

It may be possible that your Clients may need to check what is their default settings and maybe disbale on their end "Save As Optimizes For Fast Web View"

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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"Fast Web View" has nothing to do with the tab order.

 

You should know that there are two pitfalls in Acrobat Pro that can change the tab order without warning you:

 

Prepare form:

Capture_409.png

 

Preferences:

Capture_410.png

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Explorer ,
May 26, 2021 May 26, 2021

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Thank you for the reply, should the "Automatically adjust tab order when modifying fields" be turned on or off?

I'm guessing off since your screenshot has it unclicked.

 

Thanks,

 

Peter

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Adobe Community Professional ,
May 27, 2021 May 27, 2021

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"should the "Automatically adjust tab order when modifying fields" be turned on or off?"

Everyone does what they want with their preferences, this thing almost drove me crazy when it was activated.

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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JR,

 

Thank you as usual for your guidance.

 

I am aware of the preference not having anything to do with the tab ordering, but based on the Adobe Helpx guidance that I was reading, when you have this setting enabled, the PDFs are synced  to the Document Cloud, and it restructures the whole document in that process.

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Adobe Community Professional ,
May 27, 2021 May 27, 2021

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I never noticed that Document Cloud changed the tab order in any of my forms.

Can you point me to this Adobe Helpx guidance?

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Adobe Community Professional ,
May 27, 2021 May 27, 2021

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Is not the tab order that changes , but it is the way that a PDF is restructuted when it is synced to the document cloud (specially with large documents), and back to the user's computer.

 

With this preference enabled, the user can continue to read a document as it  render one page at a time, and while the rest of the whole document is  downloading in the background.

 

Here's the link that I was reading:

 

https://helpx.adobe.com/acrobat/using/viewing-pdfs-viewing-preferences.html

 

This part:

 

"

  • Save As Optimizes For Fast Web View: Restructures a PDF document for page-at-a-time downloading from web servers."

 

I though that this observation would've been relevant to the topic.

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Explorer ,
May 26, 2021 May 26, 2021

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Thanks again for the help, my client had the tab order working without changing the preference setting. I couldn't see what was happening on their end. But all is good and thank you for all the assistance.

 

Peter

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