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Using the newest version of Acrobat DC Pro, I've created form fields and have them in a particular order. They tab correctly and show in the Create Form list correctly. When I send the file is used by my client the fields don't tab the same.
Is there anything, in particular, that could cause this problem?
May be that the client doesn't use Adobe Acrobat or Acrobat Reader.
It seems like the tabbing order that you've customized for that document only stays with it based on your Acrobat program defaulted settings.
It may be possible that your Clients may need to check what is their default settings and maybe disbale on their end "Save As Optimizes For Fast Web View"
"Fast Web View" has nothing to do with the tab order.
You should know that there are two pitfalls in Acrobat Pro that can change the tab order without warning you:
Thank you for the reply, should the "Automatically adjust tab order when modifying fields" be turned on or off?
I'm guessing off since your screenshot has it unclicked.
"should the "Automatically adjust tab order when modifying fields" be turned on or off?"
Everyone does what they want with their preferences, this thing almost drove me crazy when it was activated.
Thank you as usual for your guidance.
I am aware of the preference not having anything to do with the tab ordering, but based on the Adobe Helpx guidance that I was reading, when you have this setting enabled, the PDFs are synced to the Document Cloud, and it restructures the whole document in that process.
I never noticed that Document Cloud changed the tab order in any of my forms.
Can you point me to this Adobe Helpx guidance?
Is not the tab order that changes , but it is the way that a PDF is restructuted when it is synced to the document cloud (specially with large documents), and back to the user's computer.
With this preference enabled, the user can continue to read a document as it render one page at a time, and while the rest of the whole document is downloading in the background.
Here's the link that I was reading:
I though that this observation would've been relevant to the topic.
Thanks again for the help, my client had the tab order working without changing the preference setting. I couldn't see what was happening on their end. But all is good and thank you for all the assistance.