Form fields shift down and right in Chrome Acrobat Extension

Report · Apr 25, 2023

Hello all,

I'm hoping someone can assist with this issue we are having.

I have PDFs created by saving as PDF from Word. Then adding the form elements in Acrobat Version 2023.001.20143.

When users view the PDF from our website with the Chrome extension enabled, all of the form elements shift down and to the right.

If the PDF is downloaded &/or opened in the desktop app, everything looks correct.

Is there some proceedure or setting I cant seem to find to prevent this?

Thanks.

Report · Apr 26, 2023

You should read this article to learn how to force the download of a PDF form:

(Google Translate is your friend)

Report · Apr 26, 2023

Really good advice JR, however, I am not sure many people have the ability to dictate .htaccess changes. But really good to know!

Report · Apr 27, 2023

Thank you JR. Great suggestion. I'll likely end up doing this. However, Id like to find full solution to problem.

Report · Apr 26, 2023

I'm seeing this same thing, looks like the chrome extension has a bug in it, since these file open perfectly when the extension is disabled.

Report · May 02, 2023

maxwithdax " I am not sure many people have the ability to dictate .htaccess changes"

George29587420ndyn"However, Id like to find full solution to problem"

In this case the ultimate killer tip is to embed the PDF into a FDF file.

It forces the download and opening with Acrobat, it's explained here with 3 downloadable samples at the end of the page:

Report · May 04, 2023

Same issue here. Any solution from Adobe team.

Report · May 22, 2023

Seems like this is a bugged feature in the Chrome Extension to me.

Is there a way to post this as a bug to Adobe or get some visibility and acknowledgement from them?

Report · May 23, 2023