formatting showing in created pdf

[dorib15976673]

When I create a pdf from a word document, some of the formatting appears on the pdf as a #. For example, I have my company logo in the header of the word doc, followed by a blank line (if you set the word doc to show formatting it appears as a ¶). When I print to pdf there is a # under my logo on every page.  This is in the header of every page but not in other places where the formatting shows ¶. Any suggestions as to what is causing this? It started when I got a new computer.

[Test Screen Name]

Do you see the same thing if you print your Word document to paper on a regular printer?

[dorib15976673]

No, it doesn't happen when I print the document.

[Test Screen Name]

Hmm. How do you make the PDF (there are more ways than you'd think, so please be detailed).

[dorib15976673]

I go to print, than select Adobe pdf as my printer.

[jane-e]

When you go to File > Properties > Description, what does Acrobat say is the Creator?

[dorib15976673]

Acrobat Distiller is the Producer

[jane-e]

Hi Dori,

If you are on Windows, use the Acrobat tab on the Ribbon. First go to the Acrobat Preferences button (I think that’s what it’s called), and check the settings. Then create the PDF from the button on the Acrobat ribbon.

This time it will say that you used “PDFMaker“ for the producer and not the archaic Distiller.

Does this solve the problem?

~ Jane

[dorib15976673]

Thank you Jane, I tried this and went to preferences, but I do not see a setting I can change from distiller to pdf maker. I did set the default pdf handler to Adobe Acrobat X Standard. I tried to creat the df again from the word document but still get the #s. Also, when I try to create the pdf from Acrobat, it doesn't let me select a word document (options include jpg, tiff, bmp, but not .doc or word documents).

[Test Screen Name]

What version of Word do you have? If it is a recent version, Acrobat X is too old to work properly with it. HOWEVER, it isn't Acrobat that's adding these formatting marks, and when you print to PDF you should get the same thing as printing to paper. However, oddly, the advise on the internet is that Word CANNOT print these marks...

Do you get them if you avoid Acrobat entirely and save as PDF instead? (Not recommended, but a good test).

[dorib15976673]

When I hit save as pdf, I don't get the #s. So I guess that's a work around. But I still wonder what is causing this.

[BarbLovesInDesign]

Word does not use the # sign for end of story indicator, so don't know why it shows up in the first place. 
Do you have form fields, or maybe track changes turn on? Or something else?? You need to figure that out first.I am just guessing at a cause.

As you have a new computer, and maybe therefore a new installation of Word, there maybe something in Word's preferences (Known in Word as options) that controls something about image placement that is adding that symbol.