Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Free Trial but charged my Paypal $5.32

Guest
Aug 21, 2024 Aug 21, 2024

How to delete my file? and close my account?? Two weeks ago I signed up for a free trial. But only tried 2 days, I cancelled. But I don't understand why ADOBE charged my Paypal $5.32?? Is it a scam? You don't even have a CS phone number!

TOPICS
Cancel subscription
163
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 21, 2024 Aug 21, 2024
LATEST

Trial of what, exactly?

Anyway, you should contact Adobe directly for help with this issue, using one of these channels:
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone, during working hours)
Twitter: https://twitter.com/AdobeCare
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines