Free trial cancellation - still charged

New Here ,
Jul 28, 2022 Jul 28, 2022

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I cancelled my Adobe Acrobat subscription but I am still being charged. Is this an oversight on your part or is it deliberate?

I would like you to refund me and confirm that my cancellation has been accepted.

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Install update and subscribe to Acrobat

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Adobe Employee ,
Jul 28, 2022 Jul 28, 2022

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Hi there

 

Hope you are doing well and sorry to hear that.

 

This is something that can be better handled by our billing team. I have shared more details with you on private message please check.

 

Regards

Amal

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