Free Trial Window pops up

[shobson814]

Everytime I open an PDF attachment now, a window pops up asking me to start a new 7 day trial and will not let me look at the PDF.  If I close the pop up window, adobe closes.

Isn't adobe reader a free app and I should not have to click to start a free trial.  

[Test Screen Name]

This is some other app which has a free trial. Probably Acrobat Pro. Uninstall it, and let the free Reader run free...

[mark@tibay.com]

I have 6 Licenses of Acrobat Pro DC and the 7 day free trial window pops up and I cannot open a pdf document.

[ravinderg62643219]

Hi,

Apologies for the trouble you had using Acrobat.

1. If you have purchased Acrobat Serial key, please use the correct Acrobat installer from 

https://helpx.adobe.com/in/download-install/kb/acrobat-2015-downloads.html

 or 

https://helpx.adobe.com/in/download-install/kb/acrobat-2017-downloads.html

2. If you have purchased Acrobat DC subscription, please ensure to sign in with correct Adobe ID on which you have purchased the subscription.

[defaultkts0793gk36z]

I have a subscription that shows current paid and active, I have the same problem..

Signing in and out ands back in does nothing!?

What next