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Frequent login request

New Here ,
Jun 13, 2021 Jun 13, 2021

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Hello!

I find myself having to login in my adobe account every other time I open a pdf, this is really time-consuming and annoying and I don't know how to solve this problem. I'm using confirmation with my phone so I don't have to type my pw everytime but it's still absurd that I have to do this. How can I deactivate this option?

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Adobe Employee ,
Jun 13, 2021 Jun 13, 2021

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Hi Lauravn

 

Hope you are doing well and sorry for the trouble. As described everytime you open Acrobat you need to signin.

 

Please check the steps shared in the help page - https://community.adobe.com/t5/acrobat/acrobat-keeps-asking-to-sign-in/m-p/11525698 and see if that works for you.

 

Let us know if you experience any trouble and need more help.

 

Regards

Amal

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New Here ,
Sep 02, 2021 Sep 02, 2021

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I have tried all of the options and unfortunately none of those worked out. 

Adobe reader is still basically unusable for me as I am required to log-in with email and password whenever I have to open any document, which is really time-consuming.

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Adobe Employee ,
Sep 03, 2021 Sep 03, 2021

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Hi there

 

We are sorry to hear that. Please try to create a new test user profile with full admin rights in Windows or enable the root account in Mac and try using the application there and check.

 

Regards

Amal

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