from pdf to outlook mail with pdf in attachment

[liesbeth_6737]

I press on the mail button in my pdf file, to send an e-mail from my outlook with the pdf in attachment. Since a couple of weeks a text message pops up in the outlook message from adobe, and the format of the outlook message is not in html. So I first need to delete the text, change the format to html to be able to add my signature (which is an image). Couple of weeks ago I didn't need to do those 2 extra steps. Did something change or how can I change this so its again like before?

[S. S]

Hi @liesbeth_6737,

Hope you are doing well. Thanks for writing in!

This is a generic Microsoft issue that also happens for other files when creating draft emails from outside Outlook.

Please see the video below, in which I use the Windows right-click context menu to create a draft email with a TXT file. The Outlook window is in 'plain text' for this as well.

MS Outlook behaves this way when the draft email is not invoked from within Outlook. You may contact Microsoft for further investigation.

You can refer to this article for more clarity: How to send a PDF by email from Acrobat (adobe.com)

Hope I was able to clarify your question.

-Souvik