Fullscreen Page transitions in PDFs no longer work

Explorer ,
Dec 16, 2021 Dec 16, 2021

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For years, I've used interactive PDFs exported directly from InDesign to quickly present layouts and designs. This looks best when presented in full-screen mode, where you can use some of the page transitions offered in InDesign, for example. With my new MacBook Pro and MacOS Big Sur and also Monterey, Acrobat no longer shows the page transitions. What am I doing wrong?

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Create PDFs , Edit and convert PDFs , General troubleshooting , Rich media and 3D

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Adobe Community Professional ,
Dec 16, 2021 Dec 16, 2021

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Hi,

Can you confirm that you have the latest version of the software?

I just tested using comb transition from InDesign to an interactive PDF, full screen, opened in Acrobat DC.

It worked as expected.

Can you share the file or screenshots of your settings?

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Explorer ,
Dec 16, 2021 Dec 16, 2021

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Thanks for the quick reply! it worked on macOS Big Sur or Monterey? 

my technical data: at work: MacOS Monterey 12.0.1, InDesign v 17.0.1, Acrobat Pro DC 2021.007.20099; or (at home): MacOS Big Sur (latest version), Acrobat Reader (latest version)
attached a small test PDF. Thanks in advance for testing!

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Adobe Community Professional ,
Dec 16, 2021 Dec 16, 2021

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Your "test PDF" works fine for me, Ican see the transitions in FS mode.

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Explorer ,
Dec 16, 2021 Dec 16, 2021

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Windows or MacOS?

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Adobe Community Professional ,
Dec 17, 2021 Dec 17, 2021

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Windows 10

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Community Beginner ,
Dec 17, 2021 Dec 17, 2021

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I confirm. Today for the first time in decades of using Acrobat Pro for presentations, the Page transitions completely fail on a PDF generated with Adobe InDesign. There is no explenation for this BUG. We tried several times to reset the page transitions with no result. The only difference, if you set a transition, is that the transition is slower...

My configuration is MacOSX 10.15.7 Catalina, iMac 27" 2019, latest update of Acrobat Pro (Adobe Suite)...

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Community Beginner ,
Dec 17, 2021 Dec 17, 2021

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I just tried a previous presentation form November, 24 2021, where transitions worked perfectly....Also in this file now, suddendly, the transitions don't work!!! (Acrobat Pro DC, Continuos Release, Version 2021.007.20099, Italian)

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Adobe Community Professional ,
Dec 17, 2021 Dec 17, 2021

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Can also confirm: definitely related to the Acrobat version 2021.007.20099 Mac version. Transitions failed on Mojave/Catalina/Big Sur for me. Older Acrobat/Systems worked fine, as well as Win10 2021.007.20099.

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Explorer ,
Dec 19, 2021 Dec 19, 2021

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Thanks for your answer. But it's even worse: Unfortunately, the bug doesn't affect any specific version of Acrobat at all, but apparently all versions and also the Reader, as it seems to be a MacOS problem: Under MacOS from Big Sur on, all commands for fullscreen PDF page transitions are simply ignored. Unbelievable that Adobe simply accepts that important program functions can no longer be executed. Some of the Adobe employees responsible for working with macOS operating systems unfortunately seem to be sleeping very very deeply.

 

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Adobe Community Professional ,
Dec 19, 2021 Dec 19, 2021

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Community Beginner ,
Jan 03, 2022 Jan 03, 2022

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I don't think it is a MacOS problem: I'm still using MacOS 10.15.7 Catalina and the Transitions worked perfectly until the End of November. I agree that for a such expensive Software like Adobe Creative Suite it is very disapponting not to have solved this BUG instantly.

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New Here ,
Jan 26, 2022 Jan 26, 2022

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I confirm: Macbook Pro 15 · MacOS Monterey 12.1 + Big Sur · Acrobat 2021.011.20039, Danish. Very annoying. Seems like lazy bugs comes with subscriptions? I go with Keynote in the meantime.

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Explorer ,
Jan 30, 2022 Jan 30, 2022

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Yes, still very annoying. Keynote is actually not the solution, with longer PDFs the time required for conversion is simply too high.

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New Here ,
Jan 30, 2022 Jan 30, 2022

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Disagree: Keynote did the job fine for my 30 slide pres. Exported highest quality digital / setup similar res and slide amount in Keynote (or Powerpoint) / dragged from pageoverview in Preview and pages just popped into place / Started animating with a whole lot more transision possibilities than in Acrobat... so if you're used to layouting in inDesign aaaannn'd want your transisions a little more advanced – this might work for you 🙂

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Explorer ,
Jan 30, 2022 Jan 30, 2022

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Yes, if you want to quickly build a Keynote presentation, then your way is absolutely right. In our agency it sometimes has to go very fast, layouts from InDesign have to be sent quickly to the customer, who comments on them and then the corrections come back. The PDF format is basically ideal here, even from Mac to Windows and vice versa. We also use Keynote for detailed presentations, but it is not always suitable for a quick exchange with "Windows customers". It would be nice if Adobe would make the page transitions functional again.

 

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New Here ,
Jan 30, 2022 Jan 30, 2022

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Yes it would. Thought you'd need them for presentations since transistions is the issue here. For proof reading or corrections I would'nt bother with transistions. I guess clients have to exit full screen to use commenting tools anyways, right?

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Adobe Community Professional ,
Dec 19, 2021 Dec 19, 2021

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Many of the interactive features are depending on Flash technology, I would think this is related.

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Adobe Community Professional ,
Dec 20, 2021 Dec 20, 2021

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No, PDF page transitions existed long before the SWF format and have nothing to do with it. 

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Community Beginner ,
Jun 09, 2022 Jun 09, 2022

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LATEST

MacOS Monterey 12.1/Acobat Pro DC 2022.001.20112

Just got off a help session which was a completely useless. I was hung up on twice after being transferred to technical support. I was on the phone a total of 45 minutes with no resolution.

The agent told me that page transitions don’t work in full-screen mode on Acrobat Pro, but that is the only mode they work in. He also said they work in minimized screen mode, which is completely wrong.
I asked if he could transfer me to someone who knew what they were talking about and he said he wasn’t authorized.
I am extremely dissatisfied with Adobe right now.

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