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Germany - I can only use AI Assistant on the web, not in desktop application is that really right?

New Here ,
Oct 23, 2024 Oct 23, 2024

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Hello, I bought the subscription for the AI Assistant for one year in Germany. Unfortunately I can only use it on the web, is that really right? I would also like to use it in the desktop application, but I can't find a way to activate or install it. What do I have to do?

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New Here ,
Oct 23, 2024 Oct 23, 2024

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nd yet another problem. I would like to display the date of purchase, the book title and the price in a table from 10 PDF documents, all invoices from bookshops, especially Amazon. This actually works quite well, except that the more than stupid AI thinks that I would violate the guideline with this order. All invoices and their contents are scientific and philosophical books. There are no offensive titles. Either this AI is a mimosa or simply dysfunctional because it is immature.

Please don't tell me that this is still a banana version in Germany - matures with the customer who already pays in full...

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Adobe Employee ,
Oct 28, 2024 Oct 28, 2024

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Hi @Christoph21974813qddy 

 

Could you please share the Acrobat Desktop version you have on the machine where you are not able to access AI Assistant.

 

Regards

Ravi

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New Here ,
Nov 05, 2024 Nov 05, 2024

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I had two versions of Acrobat DC from 2015 and the current Acrobat, which apparently did not go well together. Now I have removed DC from 2015 and reinstall the current Acrobat and wait for the result.

The second problem is still acute. Even if I merge all the invoices into a single Acrobat document, I still get the AI claim that I'm violating some policy.
AI starts creating the table and then cancels even though it's just scientific literature.

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New Here ,
Nov 05, 2024 Nov 05, 2024

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...no, unfortunately still without an AI assistant.
...interestingly, however, it now works on my laptop, where I also use Acrobat. There it has integrated itself. It doesn't seem to want to work on my desktop - even though it would be the newer and much more powerful computer...

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New Here ,
Nov 05, 2024 Nov 05, 2024

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ow I understand the problem. The usage guidelines are so anxiously worded that even harmless books are perceived as a threat. The book that the AI doesn't like is this one - with a very dangerous title: ‘Basler Unbequeme Gedanken: Über illegale Zuwanderung,
Islamisation and the Suppression of Free Speech’ by the well-known scientist Prof. Dr. Bassam Tibi of the University of Göttingen - can be purchased ISBN-13 : ‎ 978-3838213637 here: https://shorturl.at/Cofig

Very dangerous choice of words!...

and yes – a banana version for which the customer is allowed to pay in full is also logical, the customer is allowed to work for us as a beta tester and pays for it...

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