Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Go to Previous View button works in Acrobat but not in browser PDF viewers

Community Beginner ,
Jun 24, 2021 Jun 24, 2021

Copy link to clipboard

Copied

Hi all!

I have recently discovered that a button set to "Go to Previous View"(created in ID and exported into an interactive PDF), which works just fine when viewing a downloaded PDF, does not work at all when viewing the same PDF in a browser viewer. Does anyone know how to create a workaround for this (i.e., something to add into the PDF "code") that does not involve asking the reader to disable their browser viewer and set a new default app, or instructing them to download the file? Basically, is there a way to get such a command to work whether the viewer is external OR the browser window? Thanks, in advance, for your help with this.

MC

TOPICS
Create PDFs, How to, JavaScript

Views

309

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 24, 2021 Jun 24, 2021

Copy link to clipboard

Copied

Hi MCarioti

 

Hope you are doing well and sorry for the trouble. As described the go to previous view button works fine in Adobe Acrobat but not in browser PDF viewers

 

Web browsers use their own PDF mechanism to render and display the PDF files and they are not Adobe dependent. It is ideally recommended to download the PDF file to the computer and then open it Adobe Acrobat/Reader DC application.

 

Hope this information will help

 

Regards

Amal

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 25, 2021 Jun 25, 2021

Copy link to clipboard

Copied

LATEST

Thank you for letting me know. It does seem that it would be best to have every user download the file and NOT view it in the browser. I will explore the options indicated in the link provided by JR Boulay below. Or, we will simply have a dysfunctional button in the browser. It's in discussion now.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 25, 2021 Jun 25, 2021

Copy link to clipboard

Copied

A browser is a HTML viewer.

Will you expect a "Previous" button in a HTML page to work fine in a PDF viewer?

 

Copy-paste this URL in Google Translate to learn how to avoid this issue:

https://www.abracadabrapdf.net/ressources-et-tutos/js-et-formulaires-ressources/forcer-utilisation-p...

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 25, 2021 Jun 25, 2021

Copy link to clipboard

Copied

Thank you for the link. Very enlightening.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines