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got an updated operating system and the tools I designed for e-signatures and dates is gone.

Community Beginner ,
Sep 22, 2023 Sep 22, 2023

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I do not want to directly email an offer letter to a candidate via Adobe because I need to attach additional forms. I do not want to bombard someone with multiple emails.

I used to simply drag and drop a signature box and date box onto my letter in Adobe. Then attach that document with others in one email.

Now, that seems to be gone. And the only option is to email the offer for a signature directly from the software.

How do I get my tools back and/or fix this? Some things do not need fixing.

TOPICS
Create PDFs , General troubleshooting , How to , PDF , PDF forms , Security digital signatures and esignatures

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1 ACCEPTED SOLUTION
Community Expert ,
Sep 25, 2023 Sep 25, 2023

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Convert back to the previous Acrobat UI.

Acrobat64_DisableNew.jpg

 

 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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Community Expert ,
Sep 24, 2023 Sep 24, 2023

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An OS update does not impact the Acrobat functionality.

 

Please give versions for OS and Acrobat.

 

Please post a screenshot of the problem (you can use test files and do not share private data). Are you using the new or the classic interface in Acrobat?

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Oct 11, 2023 Oct 11, 2023

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That'a a rude response. A screenshot should not be necessary. This is pretty simple. I want to create a PDF that requires a signature without having to immediately email it to the recipient. Right now, with the NEW ADOBE VERSION, it seems like it forces one to email it without having the option to compose my own Outlook email, attach other documents, and then send when I am ready.

Can you help or not? If not, please don’t respond again.  

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Community Expert ,
Oct 11, 2023 Oct 11, 2023

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The response is accurate to what you gave as a problem description. It is not rude to say "please".

 

I will try to avoid you in the future.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Sep 25, 2023 Sep 25, 2023

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Convert back to the previous Acrobat UI.

Acrobat64_DisableNew.jpg

 

 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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Community Beginner ,
Oct 11, 2023 Oct 11, 2023

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Wonderful, I will it! I've never seen that option. Thank you for your clear and helpful response. 

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