Hand Tool by default when opening a file

[julaflamme]

Hi there! I used to have the hand tool by default (kinda) when opening a new file. Since i had to reinstall adobe as my pc was changed, it is now set on the cursor which is to select text and images. How can i do to have the hand tool automatically at opening? 

Thanks! 

[Amal. · Accepted solution]

Hi @David26342959onfu 

Sorry for the inconvenience caused. We are showing Select Tool as default, To change it to hand tool we can easily do it just by selecting Hand tool, and to get Hand tool selected always you can select Touch Mode Always under Preferences --> General.

Please let me know if this is not the issue to fix it asap.

Regards

Amal

[Amal.]

Hi there

Hope you are doing well and sorry for the trouble. Please try the steps below and see if that works for you:

• Go to Edit (Win), Adobe Acrobat (Mac) Preferences> Acessibility.
• Uncheck "Always display the keyboard selection.
• Then select the Hand Tool.
• Close the program.
• The Hand tool will now be the default

Let us know how it goes.

Regards

Amal

[David26342959onfu]

Your suggestion does not work because that box is not checked in my settings.

[JR Boulay]

The problem has been fixed since this version of Acrobat.

==> Update!

[David26342959onfu]

Sir, I have that version. It doesn't work. First, that box is not checked. Second, if I check it and uncheck it, click Ok, choose the Hand Tool, and close the program, upon reopening, the Select Text and Images is still the default.

Why not simply allow us to pick which tool we want as the default? In any event, the above solution doesn't work for me.

[Amal. · Accepted solution]

Hi @David26342959onfu 

Sorry for the inconvenience caused. We are showing Select Tool as default, To change it to hand tool we can easily do it just by selecting Hand tool, and to get Hand tool selected always you can select Touch Mode Always under Preferences --> General.

Please let me know if this is not the issue to fix it asap.

Regards

Amal

[julaflamme]

Works perfectly for me! FINALLY!! Thanks 🙂  

[David26342959onfu]

Yes! Finally!! It works for me. THANK YOU!

[bbennett28 · Accepted solution]

Yes, Touch Mode = Always does the trick. Thank you!

[Scott25880296zmab]

Thanks Amal.  BTW why are you the only person on the internet who knows the correct answer?

[David26342959onfu]

Thanks much, Amal. I apologize for never getting back with you. This worked for me.

[Jason SC]

Finally! Amal, you are the man sir. thank you

[Amal.]

Hi there

We are glad to hear that. Feel free to contact us for any assistance required in the future 😊

~Amal

[Peter380680906179]

So having the hand tool AT ALL means I have to have acrobat pro?

[Joshua30249840sut0]

I am using Adobe Acrobt Pro (32-bit), and I do not have a "Touch Mode Always" setting in Preferences --> General.  Please advise.  This is a frustrating issue.

[Amal.]

Hi there

What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20857 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

If it still doesn't work, please remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html, reboot the computer and reinstall the application using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

~Amal

[Joshua30249840sut0]

I don't have DC.  I have Adobe Acrobat Pro (32-bit).  it is 759 rather than 857.  This is on a corporate machine.  

[JR Boulay]

This bug has re-emerged in the latest version of Acrobat

[חיים320486194uu6]

Is there a solution to the bug in the new version?

[JR Boulay]

It's an old bug that recurs regularly, see this topic for the workaround: https://community.adobe.com/t5/acrobat-discussions/making-hand-tool-the-default-choice/m-p/9940673

[Ed33772726jeb8]

The advise for "how to select the hand tool" is to "select the hand tool?!!!

no, no, no - that is the question - How!

[julaflamme]

You need to edit your

'preferences'