Hand tools no longer selects text

[blablaalb]

Basically I have the same problem as @flydiver  described in his post. The hand tool no longer selects text. In the "Preferences"  --> "General"  the "Make Hand tool select text & images" option is select. I uninstalled then downloaded and installed fresh version of Adobe Reader and it still doesn't work.

[ls_rbls]

In which version of Acrobat is this happening and what operating system are you on?

Also, what type of mouse device is in use? (just curious)

[blablaalb]

The OS is Widnows 10. The Adobe Reader as well as Widnows are updated to the latest available versions. The mouse is Lenovo Legion M200 RGB. 

[MeenakshiNegi]

Hi there!

Could you please confirm the Acrobat Reader version on the machine?

You may use the steps suggested in the following help document to check the version details: https://helpx.adobe.com/in/acrobat/kb/identify-product-version.html.

Did you make any recent changes after which the issue started occurring?

Thanks,

Meenakshi

[blablaalb]

Hi! The version is 2022.001.20169. I can't recall doing anything specific. I know for sure didn't tamper with settings, the most I could potentially do is update application or Windows. 

[gaurav2]

Hi @blablaalb ,

Sorry for the trouble , Could you please also confirm whether you are facing this problem on all files or on some specific files.

Regards

Gaurav

[blablaalb]

Hi! It's not file specific, I'm facing this problem with all files.