Have creative cloud suite and suddenly can't access acrobat

[emilyp43075202]

My work purchased the full cloud suite and I had been using the applications without issue and now Acrobat DC is making me sign up for a free trial and won't let me sign in to use it.  I have closed Adobe completely, updated my computer, and resigned in and it just starts a new trial rather than letting me open it with my password.  I don't have a code. Looking for help as I use the application a ton.  Thank you!

E

[John T Smith]

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help

-and troubleshooting FAQ https://forums.adobe.com/thread/1962238

-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

[sydneyw36425187]

I am having the same problem. I have...

- signed in/out (both in the app as well as in Creative Cloud itself), when I do this in Acrobat it acts as though it has worked but continues to say I have to activate Acrobat again

- uninstalled and reinstalled twice, restarted my computer

- I have automatically repaired the host file using the Limited Access Repair Tool

I have worked through what I believe is every troubleshooting guide, and none have worked. Have you been able to find a solution that has worked?

UPDATE: Followed the instructions for the answer in Paid for creative cloud, stuck in trial mode  and it worked for me!